Member Resources: Billing
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How to Read Your Invoice
Questions about your invoice? Open this How to Read Your Invoice . If after reviewing this page you still have questions, feel free to contact us at 1-866-772-3862.
Two easy ways to make a one-time payment
If you are not registered with the Aetna Payment System, use this link to make an online premium payment by credit card, debit card or have the funds directly deducted from your checking account.
If you are already registered with the Aetna Payment System, log on here to make an online premium payment by credit card, debit card or have the funds directly deducted from your checking account.
Small Group Employers: If you are not registered with the Aetna Payment System, use this link to make an online premium payment using ACH (Automated Clearing House).
Small Group Employers: If you are already registered with the Aetna Payment System, log on here to make an online premium payment using ACH (Automated Clearing House).
Easy Pay from Aetna for Individual Advantage2
Easy Pay from Aetna is a fast and easy way to pay your premium. Each month on the due date, funds are automatically withdrawn from your checking account.
Why? Easy Pay saves you money by eliminating the cost of checks, envelopes or postage. Plus, you don’t have to worry about your plan premium being late or getting lost in the mail.
Who? Anybody who’s currently enrolled or has been accepted into an Aetna individual health insurance plan may apply for Easy Pay. As long as you have a checking account and are a customer in good standing, you may participate in this billing plan.
When? Easy Pay billing starts on either the 1st or 15th of the month following the last invoice on record. Please continue to mail in your payments until you receive notification that you are enrolled in Easy Pay.
How to apply3
Complete the Easy Pay - Payment Authorization Application . Print out the completed application and fax it to (860) 975-1253 or mail it to:
P.O. Box 730
Blue Bell, PA 19422
You will not receive a paper invoice when you are enrolled in Easy Pay. Payments will appear on your bank statement as “Aetna Autodebit Coverage.”
For more information about Easy Pay, call 1-866-772-3862 or, for the hearing impaired, call (TTY/TDD) 1-800-628-3323.
Pay by Phone
You can pay your premiums by phone by calling 1-866-350-7644. Questions? Please send us an e-mail. We’re here to help.
1For your security and protection, the Aetna Payment System is provided by Citibank N.A
2Please see application for all terms and conditions.
3Allow 30 days for us to process your initial application request.
Aetna Advantage Plans for individuals, families and the self-employed are underwritten by Aetna Life Insurance Company (Aetna) directly and/or through an out-of-state blanket trust and Aetna Health Inc. In some states, individuals may qualify as a business group of one and may be eligible for guaranteed issue, small group health plans. These plans are medically underwritten and you may be declined coverage in accordance with your health condition.
The Easy Pay program is administered by MFS Funding Services, Inc. MFS is not affiliated with Aetna and Aetna is not responsible for the actions of MFS.
IN CONNECTICUT, THIS PLAN IS ISSUED ON AN INDIVIDUAL BASIS AND IS REGULATED AS AN INDIVIDUAL HEALTH INSURANCE PLAN.
Policy forms issued in OK include: Comprehensive PPO-GR-11741 (5/04); Limited-GR-11741-LME (5/04) and Dental-11826 Ed 9/04.